Exclusive news and research on the wine, spirits and beer business

Wine Spectator: Customers Sue California Retailer For Failure To Deliver Wines

October 6, 2015

Premier Cru Wine Merchants, a long-established California retailer, is known for offering fantastic prices on highly-desirable wines. But the firm has also developed a reputation among some collectors for being unacceptably slow in delivering those wines. Now Wine Spectator has learned that two disgruntled customers have filed lawsuits accusing Premier Cru of failing to deliver wines several years after they had been ordered and paid for. In one instance, a plaintiff claims, a bottle of Brunello di Montalcino ordered in 2003 has still not arrived.

The store’s co-proprietor, John Fox, declined to respond to the allegations in the suit, but acknowledged past misunderstandings with customers and said he is working to improve service. Referring to one of the plaintiffs’ complaints, Fox told Wine Spectator, “If he’s amenable to receiving wine and a refund, that’s how we want to settle.” Wine Spectator has the full story.


Subscribe to Shanken News Daily’s Email Newsletter, delivered to your inbox each morning.

Tagged : , ,

Get your first look at 2020 data and 2021 projections for the wine and spirits industries. Order your 2021 Impact Databank Reports. Click here.

Previous :  Next :