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PLCB Expands Curbside Pickup To 565 Stores Statewide

April 27, 2020

The Pennsylvania Liquor Control Board (PLCB) is extending its curbside pickup program to an additional 389 Fine Wine & Good Spirits stores today, with a total of 565 stores across the state now offering the service.

After shuttering all of its stores last month amid the Covid-19 pandemic, the PLCB is now gradually expanding access to consumers. It first launched curbside pickup at 176 stores on April 20. In the first four days, the program sold 38,145 orders totaling $3.64 million. Customers may order up to six bottles at a time, and the service remains limited—stores are accepting the first 50 to 100 orders placed each day, on a first-call, first-served basis, with the PLCB pledging to continue boosting its fulfillment capacity. The PLCB has also been taking limited orders through its e-commerce website, with online orders from April 1 through 23 totaling 74,624 and generating $7.11 million.

“We acknowledge that Pennsylvanians are frustrated with busy signals and want broader access to wine and spirits, so after learning from our experiences this past week, we’ve made improvements to process orders faster, expand the hours we take orders by phone, and be more flexible in scheduling pickups,” said PLCB chairman Tim Holden. The agency added that it’s not considering a full reopening of its retail stores at this time.—Daniel Marsteller

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